A four-hour proposal is a booking you never see.
Facile BusinessOS builds, prices and sends a complex FIT or group itinerary in 15 minutes, with the margin on screen before you press send.
One complex multi-city itinerary, priced with live contract rates and margins, sent as a branded proposal.
Your best advisors are human middleware.
Senior designers spend most of the week moving data between systems instead of selling. Salesforce puts non-selling work at roughly 70% of the rep week1, and 65% of travel agencies call manual data entry their biggest operational problem2.
Rates in five tabs
Hotel rates live across supplier extranets and offline tariff sheets.
Itineraries in templates
Route text is rebuilt in Word, then re-costed by hand in a spreadsheet.
Bookings re-typed
The same trip is entered again to raise a voucher or an invoice.
Three versions of the truth
Sales, operations and finance each hold their own copy of the file.
Sources 1. Salesforce, State of Sales, 6th ed. 2. TravelOperations, State of Travel Agency Operations benchmark, 2026.
Margin leaks where no report looks.
Nothing here appears on a single line, which is why it survives year after year. The clearest signal is response time.
Sources 3. Oldroyd, McElheran & Elkington, “The Short Life of Online Sales Leads,” Harvard Business Review, Mar 2011. b. Comtek modeled estimate. Chart is illustrative of the HBR decay, not a fitted series.
Run the business from one set of numbers.
Enter the trip once. Sales, operations and finance work from the same record, so nothing is re-typed and nothing disagrees.
Sales quotes at contract price
Every proposal draws on verified rates and approved product data.
Operations runs the sold file
Vouchers and manifests fill from the confirmed itinerary.
Finance sees it live
Revenue, cost and margin tracked trip by trip, with no data lag.
Six modules. One system of record.
Each module removes one administrative job. Together they carry a trip from enquiry to ledger.
Content & master library
City programs, hotel profiles, assets and supplier records. One approved source for every product.
Sales & quotation engine
Build the itinerary, see the margin, send a branded proposal in minutes.
Rates & tariffs
Seasonal contracts, fleet costing and audit checks, updated across every open quote at once.
Operations & fulfillment
Tour register, one-click vouchers, transport charts and passenger manifests.
Financial precision
Invoicing and a trip-by-trip P&L on every file before it departs.
Control & governance
Multiple companies, role-based access and full audit trails across the group.
Enquiry to client-ready quote in 15 minutes.
Pick pre-approved components; Facile prices them with live contract rates and your margin rules.
Sources a. Manual agency quote benchmark of about 3h 22m (Travel Tech Digital, 2026; product benchmark, not peer-reviewed); 3–4 hours is cited in Comtek documentation. The 15-minute output is a Comtek product benchmark.b
What sales quotes is exactly what operations runs.
One confirmed itinerary drives the vouchers, transport charts and manifests.
Rates & tariffs
- Seasonal contracts: high, shoulder and low seasons, holiday surcharges and blackout dates.
- Ground costing: per-day, point-to-point or mileage slabs, with driver and toll rules.
- Audit checks: expired contracts and missing supplements flagged before rates reach the floor.
- One update, everywhere: change a supplier once and every open draft re-prices.
Operations & fulfillment
- Live tour register: upcoming, active and completed files, filtered by date, tier or branch.
- One-click vouchers: hotels, meals, guides, transfers and reservations from the confirmed file.
- Transport charts: fleet allocation and manifests without double-booking.
- Passenger manifests: passport, visa and dietary data, exported for borders, airlines and hotels.
The result
Wrong dates, missing vouchers and forgotten dietary requests stop reaching the client.
See the margin before the tour departs.
Every booking links to the ledger, so month-end stops surprising you.
Financial precision
- Invoicing in one click: proforma, tax invoices, supplementary bills and credit notes.
- Trip-by-trip P&L: committed revenue against confirmed cost and net margin, live.
- Cash flow: deposits, stage payments and aging queues in one view.
- Statutory reporting: registers, trial balance, bank books and GST/VAT schedules.
Control and governance
- Multi-company: separate brands, banks, letterheads and ledgers in one environment.
- Role-based access: base supplier costs and group margins visible only to the right people.
- Audit trails: see who quoted, overrode a rate, invoiced or changed a booking.
- Regional rules: localised tax, currency and exchange buffers per entity.
Supplier invoices reconcile against issued vouchers, which catches double payments and unauthorised markups. Vendor capability, per Comtek documentation.b
AI that does the admin.
The busywork worth automating: reading rate sheets, flagging thin margins, checking pacing and estimating carbon.
01Rate sheet reading
Turns unstructured PDF and Excel rate sheets into tariff tables, so onboarding takes minutes of review instead of days of typing.
02Margin guidance
Suggests markups from past conversions and seasonality, and flags a thin itinerary before you commit to it.
03Pacing checks
Catches unrealistic transfer times, closed monument days and strong add-on pairings while you build the quote.
04Carbon estimates
One-click emissions on the GHG Protocol Scope 1 and 3 methodology, to support corporate accounts with sustainability mandates.4
Source 4. GHG Protocol, Corporate Accounting and Reporting Standard. Carbon outputs are vendor-provided estimates, not audited disclosures.
Quote in any language. Settle in any currency.
Keep one master itinerary, then produce proposals and vouchers in the client's and the supplier's languages, with FX buffers protecting margin.
Languages on demand
English, French, German, Spanish, Italian, Japanese and Arabic from one master description.
Local-language execution
Supplier documents go out in their language while your team works in theirs.
Currency buffers
Quote in the client's currency, pay suppliers locally, and set the buffer that protects your margin.
Vendor capability, per Comtek documentation.b
Built for the booking floor.
A browser app that opens instantly, holds up through peak season, and keeps your data yours.
Your data stays yours
Client records, negotiated rates and margins stay your property. Comtek holds no access.
Separation by role
SSL/TLS in transit, AES-256 at rest, MFA and strict barriers between desks.
Lower running cost
No servers, VPNs or tape backups to maintain. Updates and backups run without downtime.
Sources 5. AES per NIST FIPS 197. Uptime and deployment claims are vendor statements in Comtek documentation.b
Give 325 hours a week back to selling.
For 20 advisors writing five proposals a week, the administrative load collapses.
More than 325 productive hours a week, moved from admin to selling, without adding headcount.
Faster proposals
Complex multi-city quotes move from 3–4 hours to 15 minutes.
More enquiries
The same team handles materially more work.
Margin protected
Leakage from supplements and FX stops being invisible.
Method b. Modeled by Comtek for a 20-advisor operation from its documented workflow comparison. Illustrative, not a guarantee; validated during enterprise discovery.
Fragmented tools versus one BusinessOS.
| Capability | Fragmented legacy | Facile BusinessOS V12 |
|---|---|---|
| Operating model | Separate CRM, Word, spreadsheet and accounting | One browser-based BusinessOS |
| Proposal speed | 3–4 hours per complex proposal | 15 minutes, multi-format, one click |
| Margin control | Estimated in spreadsheets, audited weeks later | Live trip-by-trip P&L before departure |
| Fulfillment | Vouchers and manifests retyped by hand | One-click generation from the confirmed file |
| Multi-brand | A separate licence per brand or region | Multiple companies in one environment |
| Global reach | Manual translation and FX workarounds | On-demand languages and currency buffers |
| Intelligence | Nothing, or disconnected generic tools | Rate parsing, yield and carbon in the workflow |
| Governance | Data scattered across drives and inboxes | AES-256, role-based access and audit logs |
Live in six weeks. Bookings never stop.
Comtek's Facile Takeoff moves the whole team across without pausing live operations.
- 01Weeks 1–2
Discovery & mapping
We map booking lifecycles, supplier contracts, branding and approval rules.
- 02Weeks 3–4
Data migration
Clients, vendors, city programs and tariffs imported and verified.
- 03Weeks 5–6
Role-based training
Hands-on sessions for sales, operations and finance.
- 04Day 1 onward
Go-live & hyper-care
A named Customer Success Manager through your first full booking cycle.
Working with us
Structured phases, daily reviews in the first cycle and a named success manager make adoption a managed process, not a leap of faith.
Where the numbers come from.
Independent research is labelled Research; product and modeled figures are labelled Vendor. We leave out the widely repeated “78% buy from whoever replies first” claim, because no original study for it could be found.
The often-quoted “100× / 21× five-minute” rule comes from a 2007 vendor-sponsored study that measured contact and qualification, not closed sales. We leave it out of the argument.
Put your advisors back on the phone.
See Facile BusinessOS run one of your own itineraries in a tailored demonstration.
Facile BusinessOS Version 12 · Confidential and proprietary. © 2026 Comtek Services Pvt. Ltd.
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